Jan 25 2008
The key to being heard…
At an early age, I became obsessed with the need to be understood. Not unusual for a self-focused kid, and some would say it is often the driving force of a middle child (my mom always called me the Ham in the Sandwich..with good reason!). I am sure that this obsession with being heard and understood eventually allowed me to be a performer and a public speaker and to feel very much at ease in front of others. (Are you kidding? They couldn’t keep me OFF of the stage!) It also led me to explore communication in general. This blog will often focus on what makes us better communicators. And this entry is focused on just that.
In general, the key to effective communication is clearly understanding your intention and how that intention aligns with your listener, your content, and the sound of your voice, or the clarity in whatever is your delivery method. So let’s take the first part of this formula today: Intention. Spending time every day to be clear about your intention in your communication is powerful! Here’s a process that can get you started:
- Create a life purpose statement and a work purpose statement. A purpose statement is a brief description of what you do and why you do it.
- Keep these statements in your notebook, date book, laptop, and on your desk- places where you will be able to read them throughout the day as you prepare talks, sales pitches, or discussions.
- Spend two or three minutes every morning consciously reviewing them and how they may apply to the day ahead.
- At the end of the day, spend a couple minutes reviewing them again, and see if you stayed on track.
- If not, make notes on what happened and how you might do things differently the next time.
- If you found that you were on track, plan to get more detailed with your intentions the next day.
Creating a statement of intention for each project or product you represent, and for any important conversations you plan to have will insure that you are more and more aware of what you are saying and how you are saying it! Try this for a month and let me know how it’s going. I’d love to hear from you!